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CMU-ISR-10-129
Institute for Software Research
School of Computer Science, Carnegie Mellon University
CMU-ISR-10-129
Success in Online Production Systems:
A Longitudinal Analysis of the Socio-Technical
Duality of Development Projects
Claudia Müller-Birn, Marcelo Cataldo,
Patrick Wagstrom*, James D. Herbsleb
November 2010
CMU-ISR-10-129.pdf
Keywords: Online production systems success, Product structure,
Collaboration networks, Coordination requirements networks, Dynamic network
analysis
Online production systems represent a new and innovative approach for
producing information goods. However, the success of such endeavors depends
on a careful interrelationship between their social and technical dimensions.
In this paper, we explore how various aspects of those dimensions impact the
success of online production systems. We collected data from the open source
community GNOME and we used the inclusion of a product into an official
release as indicator for the success of a project. Our analyses revealed that
structural characteristics of the individual project�s communication and
task dependency (coordination needs) networks, the position of individuals
in the overall ecosystem communication network as well as the technical
structure of the product, are all significantly associated with project
success. Our novel results represent an important step in understanding the
success drivers of online production systems as well as a starting point
for reshaping traditional models for producing information
goods typically used in corporate settings.
17 pages
*IBM Research
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